Information·Swenico
Customer service
We are happy to help with orders, delivery and product questions.
Updated 2026 · 4 sections
01
info@swenicopouches.com – we reply within one business day.
02
Opening hours
Monday–Friday 09:00–17:00.
03
Order status
Log in to My account to see your orders and tracking information.
04
BankID
Did the age verification fail or get cancelled at checkout? Read our guide on BankID verification.